Chart indicator height doesnt retain last size
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Surprised Peafowl
When opening a chart with say 2 indicators (eg. RSI, volume, + ticker chart), the chart screen is split in thirds. When I resize this to make the chart 80% of the screen, and each indicator 10%, I would expect these sizes to remain frozen (80/10/10) when I change tickers or time intervals. Instead they unfreeze every single time I make change (default to 33/33/33), requiring me to resize each indicator in the chart window. Drives me crazy.
Conor MacNeil
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Maria Karpenko
Merged in a post:
The dashboard graph are unreadable.
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Serenity blue Horse
The graphs on my dashboard are not well propotionned andit "leaks"
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Serenity blue Horse
Hi, What i mean by leaks is that the graph doesnt stop in its horizontal axis, and goes under it, As seen on the multiples pictures
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Maria Karpenko
Serenity blue Horse: thanks for clarifying!
This issue happens when you customize the size of the chart widgets. Our team is aware of this and plans to address it.
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Serenity blue Horse
Maria Karpenko Hi Maria, I see that this issue was noticed first on the 22 August, and the problem is still here. I pay my koyfin subscription to use these dashboard mainly, when do you think it will be resolved ?!
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Maria Karpenko
Serenity blue Horse: hi! We currently don't have an exact ETA, but you will be notified as soon as there is any change in status. We appreciate your understanding.
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Serenity blue Horse
Fyi when i move this line from one of the graph, it affect all the other graphs
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Maria Karpenko
Merged in a post:
My Dashboard not working
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Territorial Hamster
The chart templates I've created don't show up properly within "My Dashboard". See below...
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Maria Karpenko
under review
Hi! Thanks for writing in.
I'm unable to replicate the issue on my end. Can you please send us a video showing the problem?
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Surprised Peafowl
Maria Karpenko I can’t upload a video as max file size is 8mb, but here are screen shots of where the error occurs from. Anytime I change ticker or time period the indicators resize to one third of the chart view window.
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Maria Karpenko
Surprised Peafowl: sorry, no screenshots were attached.
Please try saving the chart as a template and enable Autosave to fix this issue. Let us know if it helps.
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Surprised Peafowl
Maria Karpenko Apologies. Now attached. These are saved as a template named "technicals" - issue continues to persist when i change intervals or tickers.
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Maria Karpenko
Surprised Peafowl: thanks for the screenshots!
Our team is aware of this issue but, unfortunately, we don't have a specific resolution timeline yet. As a workaround, we recommend creating a new chart template similar to "technicals" and enabling Autosave. Sorry for the inconvenience.
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Maria Karpenko
Merged in a post:
My Dashboard Issue
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Mandarin Turtle
In the "My Dashboards" section, I have a watchlist and assoicated charts with different timeframes to review. On the chart section, the only part of the chart that shows is the upper half of the chart. The lower half of the chart does not show
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Tetiana Afanasieva
Merged in a post:
A GROUP Charts do not show when "full screen"
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Mango Puffin
odd bug where if you enlarge the top right chart : it does not show the chart correctly or partly from a 4 window dashboard. added a screenshot . The chart showcases the "A" Group.
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Tetiana Afanasieva
Hi! We will investigate this and let you know
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Maria Karpenko
Territorial Hamster the issue you are experiencing happens when you customize the size of the chart widgets. Our team is aware of this and plans to address it.
As a temporary fix, we adjusted the height of the chart named "Trend & Momentum (ST)", which resolved the problem.
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