csv data exports have different date formats
complete
S
Sienna Moth
I have reported this glitch a couple of times before but have not had much success in communicating the issue. I have worded this differently this time. I can also be reached on my cell (Canada 905 978 2827) for a better discussion.
When you export the price data you get a mixture of date and general cell formats. This is a big problem when trying to graph or run calculations on data in excel.
Here is an example (below) of exporting price data for the ticker TREX.
Eg. TREX export
7-Nov-12 3.7625
7-Dec-12 3.7125
07-13-2012 3.77875
07-16-2012 3.8925
07-17-2012 3.88625
On the left is the date and on the right is the price. On the 3rd row you can see the date change from
7-Dec-12
to
07-13-2012
This happens over and over again; the csv export oscillates between date format and csv format about every 10 rows.
The first date (7-Dec-12) is in a date format which is OK to use in excel.
The second date (07-13-2012) is in general format which means you can’t graph this in excel. It will graph but not be useable. And of course, if you want to run calculations between more than one asset you will be out of luck.
Try it yourself. Export some price data, graph it and then try and change the date axis to only show the last 6 months.
M
Maria Karpenko
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complete
M
Maria Karpenko
Hi Sienna Moth! I am just following up here.
Was your issue resolved?
S
Sienna Moth
Maria Karpenko: No. You can check yourself by exporting some data. Why not just call me and I can help you with this? 289 238 9098
M
Maria Karpenko
Sienna Moth: hi! I am unable to replicate the issue on my end.
Please email us at help@koyfin.com so we can fully diagnose the problem.
Thank you!
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M
Maria Karpenko
Hi Sienna Moth! We checked your account and couldn't find any issues.
Can you please send a CSV file to our Help desk, help@koyfin.com?
Thanks for your help.
A
Alejandro Miguez
marked this post as
under review
A
Alejandro Miguez
Hi Sienna Moth, thanks for sharing this with us. We will review this issue.