Latency
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Yellow ochre Marlin
latency has returned. you fix the latency for a day or two and then it comes back. this has been happening for over one year. i have reported this over 25 times and u are unable to fix it. now an unreponsive page note is popping up . i also had latency when i tried to tap the help center button. are you rationing your bandwitdth to customers as this is unacceptable . please fix this asap as i have trades to make today and please direct me to the head of your customer service so we can fix this once and for all
Conor MacNeil
updated the status to
open
P
Primary Bobolink
Up voting this, because I too have been experiencing latency. Mine always seems to occur when I edit a portfolio within My Portfolio and click Save Portfolio. Sometimes it saves instantly, other times I get the spinning circle and have to wait maybe 10 seconds.
Conor MacNeil
Merged in a post:
latency agian
Y
Yellow ochre Marlin
severe latency again !!! what is th eproblem
Y
Yellow ochre Marlin
why does it keep happening every other day
A
Alejandro Miguez
Yellow ochre Marlin: We are currently experiencing some problems with custom formulas. Our team is working towards improving this.
A
Alejandro Miguez
updated the status to
under review
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Alejandro Miguez
Hi Yellow ochre Marlin,
We apologize for the inconvenience. There are some perfomance improvements currently in progress. Is there a chance you share a screenshot or video of where specifically you are experiencing the latencies?