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Bugs & Issues
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VAT ID
I need to have your tax identification, it's not on the bill.
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Sharpe Ratio in Model Portfolio
The calculated Sharpe Ratio of my model portfolio is not correct. It has been >4.0 for past few months, no trading since and I see that it is now .60 as of 12/5/25
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Client reports are not generating.
Once I hit "generate report" the screen goes blank and asks to load the page again. This has not happened before.
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Market Data Doesn't Load
Recently I have found that market data doesn't load. Performance is fine during market hours but late in the afternoon, this seems to be a problem. The "loading market data" spinner spins for 60 seconds and then the sorry message (see attached) is displayed. Sometimes the data does begin to load, but slowly loads the chart data in pieces -- reminiscent of the dial-up modem days. Are servers being throttled down during this time of day?
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XBP - Missing Q3 Earnings Transcript
XBP Global (Nasdaq: XBP)which is a newly reorganized company does not have a transcript for its Q3 earnings call held on November 14th. Koyfin does maintain transcripts for XBP's predecessor entity Exela Technologies (XELA).
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Sector Performance not working
US Sector performance for 1 and 5 day not showing correctly
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FRFHF P/B LTM charting incorrectly
The calculation of Price to book is wrong for FRFHF. it’s right for a second but then it changes. It should be 1.4x but it pops up to 1.5x. Also, can this be two decimal points? Thanks!
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Today´s Market
Hi, I think the Today´s markets screen is not updating other than for currencies
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[Graphs] Table Data showing "Open, High, Low, Close" for each selection instead of just "Close"
When charting historical price for various securities or econ datapoints, it appears the default setting has changed to display the Open, High, Low, and Close for each selection per day, instead of merely the close. Is there a way to revert back to just "Close"?
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[Graphs] Scale goes to LOG automatically
I save a template with LINEAR scale and few minutes letar it goes again to LOG. It seems saving templates its not working fine.
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